.TR Payments
13 frequently asked questions and answers about .TR Payments.
How can I make my payment?
If you want to pay for the domain name in use, you can follow the steps below:
- Find your domain name under “My Domains” and click on the “Renew” button to the right of it.
- On the next page, click “Continue with Renewal Options”, set the period for which you would like to pay and proceed with the payment.
- At the final stage of the payment process, use the drop-down menu to select the billing contact for the payment. If you want to use a different billing contact, you can enter your billing information by checking the relevant box.
- As a payment method, you can use the credit option on your account balance or select the card option and pay by credit or debit card in the next step.
When do I need to pay for my domain name?
When applying for a new domain name, you need to make your payment at the time of application. If you have a domain name in use, you can find your domain name in the “My Domains” menu and check the payment renewal date to extend the term. In addition, payment reminder emails are sent to your email address registered in the panel for domain names with ninety (90), thirty (30), fifteen (15), five (5), and one (1) day left to pay. Thus, you will not have any problems with the payment process.
The payment date for my .tr domain name has passed. Can I still pay?
Domain names that are not paid for are suspended for two (2) months after the payment due date. During this period the domain name can still be renewed; however, a late renewal fee applies to renewals made after the expiry date.
If no payment is made within the two (2) months, the domain name is automatically deleted by the TRABIS (.tr registry) system. After deletion, the domain name cannot be registered again for one (1) month.
When will my domain name be suspended for non-payment?
If your domain name is not paid for by the payment due date, it is automatically suspended at midnight at the end of the due date.
When is a .tr domain name deleted after being suspended for non-payment?
Domain names that are not paid for are suspended for two (2) months after the payment due date. At the end of the two (2) months, they are automatically deleted by the TRABIS (.tr registry) system.
After deletion, the domain name cannot be registered again for one (1) month.
I have paid for my domain name. When will it become active?
For suspended domain names, access is restored after payment at the times when name server records are updated. Updates run every hour on the hour between 09:00 and 21:00, and once each at 01:00 and 06:00.
In addition, for payments made in the first half hour, the update is carried over to the next full hour, while changes made after the half hour are updated an hour and a half later.
What is the maximum number of years I can pay for my domain name?
You can make your payment for a maximum of five (5) years for your .tr domain names and a maximum of ten (10) years for your gTLD domain names.
How will I receive the invoice for my payment?
Your invoices are created within a maximum of four (4) days from the date of your payment and are sent to your registered email address as e-archive. If you are an taxpayer client, you can check your invoice from your e-portal within the same period.
You can also access your invoices on the page opened by clicking on the “Invoices” menu and entering the “Payment History” tab.
In whose name will my invoice be issued?
Your invoice is issued according to the billing contact you select during the payment process or information you can define as new. You can define more than one billing contact on the “Billing Addresses” page that you can access through your customer panel and complete your payment transactions by selecting one of these addresses.
What should I do to change my billing information?
To add or edit a new billing contact, log in to your customer panel. Click on the “Billing Addresses” button under your customer card on the left side of the control panel. You can define a new billing contact with the “Add” button on the page that opens. It is possible to define up to twenty-five (25) different billing contacts from this menu. You can use the “Edit” button on the bottom left of the card to update an existing billing contact, or the “Remove” button to delete the contact.
Can I receive a proforma invoice before payment?
Yes, you can create your proforma invoice before making a payment. After reaching the card information entry screen, you can go back to your control panel and access your proforma invoice from the “Receipts” menu. This way, you can check your invoice before making a payment and make corrections if necessary.
Can I access the list of my past payments?
You can review your payment history or details from the Financial Transactions, Receipts, and Invoices sections.
How do I add credits to the wallet?
After logging into the METUnic control panel, click on the plus (+) sign in the “Wallet” field under your customer information. Enter the amount of credit you want to upload and click the “Continue” button. Proceed by selecting the credit card option from the payment steps. On the card information entry page, fill in the required fields and complete the payment process.
As a result of the successful payment process, your loaded credit amount will be displayed in the “Wallet” field under your customer information.